Policies

SAFETY ADVISORY: THE RIDE AND THE TOUR COULD AGGRAVATE CERTAIN HEALTH CONDITIONS.

The experience involves motion, sideways seating on the buses, constant starting and stopping, loud music, sound effects, theatrical and strobe lighting and multiple television screens. There is also a simulation which involves floor shaking, sudden tilting and jarring actions, in addition to loud sounds and flashing lights.

NOT RECOMMENDED FOR GUESTS WITH:

YOU ARE RESPONSIBLE FOR THE USE OF YOUR BEST JUDGMENT WHEN DECIDING TO TAKE THE RIDE OR THE TOUR. Children under 14 must be accompanied by an adult. All Children must be supervised. THE RIDE AND THE TOUR are not wheel chair accessible. Guest must be able to access seating with the assistance from another member of their party. Our staff may not assist you.

IMPORTANT GUEST INFORMATION:

Lost and Found – Please report a lost or stolen item by emailing [email protected].

Policies – The Ride and The Tour are family friendly excursions and so, we expect our guests to behave appropriately. Violating our policies may cause our staff to ask you to exit the bus (regardless of location on the route) without refund. Please review the following policies.

No Pets on the buses

Dress Code – Tattoos or clothing with offensive language or graphics are not permitted at any time. Examples of clothing not permitted are those which display:

Prohibited Items:

No Smoking

Language – Guests using profanity or abusive language, symbols or gestures may be asked to leave the bus without refund.

Food or Drinks – No food or drinks are permitted on the buses.

No Alcoholic Beverages are permitted.

Guest Safety: The Ride and The Tour are committed to providing you a safe environment during your journey with us. While our attraction has been designed so that a variety of guests can enjoy it, please be aware that there are some restrictions and guidelines to ensure your safety. Only you know your physical conditions or limitations. Our safety advisory materials, whether located here, at our box office, on our coaches or on our tickets educate guests on the nature of our excursions and how to safely enjoy their experience on The Ride and The Tour.

Click here for Frequently Asked Questions.

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